I was in a situation recently and it made me really think about how I live my life. I went to the store to purchase two DSis for my kids. I knew with 100 percent accuracy the amount of cash I had on hand. This amount was $280 and the DSis were going to cost approximately $360. I expected to have to pay an extra $80 at checkout. Well, when it came time to check out, the clerk said to me, “$60 please.” I wasn’t really thinking, I just gave him my debit card. Once I left the store, I walked about 20 feet or so and started thinking, $60, that doesn’t sound quite right.
So low and behold, I take out my receipt, I look at it, and realize that the clerk had miscounted the cash. He counted it as $300, instead of $280. As I said earlier, I was 100 percent sure that I had only given the clerk $280. Well, I turned around, went back into the store, explained the situation, and I got a blank stare. When the clerk realized that I was pointing out an error that was going to cost me more money, he couldn’t believe that I had returned. In my mind, if I would have kept the $20, that would have been equivalent to stealing. I could feel the butterflies in my stomach, just standing there while I was looking at the receipt. I knew karma would get me if I ignored this clerk’s error and I would eventually lose the $20 somewhere. Also, the clerk probably would have had an unbalanced drawer at the end of the day, and he might have wound up owing that money back to the store. Although, I certainly could have used the $20, it wasn’t mine, and I had to make this right.
Once I got back to the store, I figured it would be an easy process, I would just give them my debit card, and they could charge me the extra $20. Well, it wasn’t that easy. The store manager had to come over and void out the entire purchase and then I had to repurchase the DSis. Of course, she wanted to know why she was having to void out this purchase. I went through the whole story again about how the wrong amount was on my receipt. Her words to me were, “I guess the Christmas spirit is alive and well. You’ve given me faith back in people.” This totally shocked me. The Christmas spirit, I was thinking to myself, I would have done this any time of year, this had nothing to do with Christmas, this just has to do with who I am.
So this leads me to the inevitable question, would you have returned to the store?
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